Continuing the Legacy of Excellence in Flushing, Michigan
Your Smile, Our Passion
Caring for Flushing Families
Welcome to Cherry Street Dental, where we proudly continue the trusted legacy of Dr. Straley and his father in serving the Flushing, Michigan community. Located in the heart of downtown Flushing, we provide compassionate, comprehensive dental care for patients throughout Genesee County, including Grand Blanc, Swartz Creek, Clio, and Mount Morris
A Dentist Who Truly Cares
Dr. Joseph Thayil pours his heart into every aspect of his dentistry practice. Originally from Florida, he is known for his unwavering dedication to putting patients first and striving for excellence in everything he does. Graduating with distinction from Nova Southeastern University in 2008 marked the beginning of a career centered on patient care, innovation, and clinical proficiency.
With more than 16 years of experience in general dentistry, Dr. Thayil has become a trusted figure in the field. He is committed to staying at the forefront of dental advancements, ensuring that every patient receives personalized and cutting-edge care. From IV dental sedation to the smallest details of treatment, he approaches every procedure with compassion and meticulous attention.
After relocating to Michigan in 2019 to prioritize family, Dr. Thayilโs dedication to providing exceptional dental care has remained unwavering. He is deeply committed to serving his community with integrity and professionalism, standing as a beacon of excellence in the dental profession.
Driven by a lifelong passion for dentistry and a relentless pursuit of knowledge, Dr. Thayil is more than a dentistโhe is a trusted partner in each patientโs journey toward optimal oral health and overall wellness. He believes every smile matters and is honored to be an essential part of his patientsโ dental care team.
Dr. Pratt understands that visiting the dentist can feel overwhelming, and that's exactly why he chose this profession โ to change that experience for every single patient who walks through our doors. With gentle hands and an even gentler heart, Dr. Pratt has dedicated his career to creating a safe, comfortable environment where even the most anxious patients feel completely at ease.
"I know what it's like to feel nervous about dental care," Dr. Pratt shares. "That's why I take the time to listen to every concern, explain every procedure, and never rush through an appointment. Your comfort and peace of mind are just as important to me as your oral health."
Dr. Pratt is honored to continue the exceptional legacy established by Dr. Straley and his father, bringing the same commitment to excellence that Flushing families have trusted for generations. He believes that every patient deserves to feel heard, respected, and cared for โ not just as a patient, but as a person. Whether you're coming in for a routine cleaning or addressing a dental concern that's been causing you worry, Dr. Pratt will be right there with you every step of the way, ensuring you feel confident and comfortable throughout your entire visit.
"When you leave our office, I want you to feel not just better about your smile, but better about dental care in general. That's my promise to every patient โ you'll never feel rushed, judged, or uncomfortable in my care."
Meet Our Amazing Team
Sophie
Lead Dental Assistant
As our lead dental assistant, Sophie combines years of experience with an unwavering commitment to patient care and clinical excellence. Her attention to detail and compassionate nature make her an invaluable part of Dr. Pratt's team, ensuring every procedure runs smoothly while keeping patients comfortable and at ease. Sophie's dedication to continuing education and staying current with the latest dental techniques reflects her passion for providing the best possible care to our Flushing community.
Shelby
Dental Assistant
Shelby is a newly graduated dental assistant who completed the Dental Assisting Program at Macomb Community College in December 2025. Dentistry has been her passion for as long as she can remember, and she is dedicated to helping patients feel comfortable, supported, and genuinely cared for during their visits.
Dylan
Checkout & Treatment Coordinator
Dylan plays a key role behind the scenes at Cherry Street Dental, handling insurance coordination and serving as our Checkout and Treatment Coordinator. With strong organizational skills and a keen eye for detail, he helps ensure that every patientโs treatment plan, coverage, and checkout process run smoothly. Dylan takes pride in making the financial and administrative side of care clear and stress-free, so patients can focus on what matters most โ their smiles.
Jerrilynn
Receptionist & Scheduler
Jerrilynn is the first friendly voice patients hear when they call Cherry Street Dental and the warm smile that welcomes them when they arrive. As our receptionist and scheduling coordinator, she keeps the day running smoothly while making every patient feel valued from the very first interaction. Her dedication to outstanding customer service and her natural ability to put even the most nervous patients at ease make Jerrilynn an essential part of the Cherry Street Dental family.
Office Hours
Monday: 9:00 AM โ 6:00 PM (Lunch 1:00 โ 2:00 PM)
Tuesday: 8:00 AM โ 5:00 PM (Lunch 1:00 โ 2:00 PM)
Wednesday: 8 AM โ 6:00 PM (Lunch 1:00 โ 2:00 PM)
Thursday: 8 am โ 4:00 PM (Lunch 1:00 โ 2:00 PM)
Friday: 9:00 AM โ 3:00 PM (Lunch 1:00 โ 2:00 PM)
Saturday: 9:00 AM โ 3:00 PM (Lunch 1:00 โ 2:00 PM)
Sunday: Closed
Emergency appointments available for all patients. Established or new!
Patient TESTIMONIALS
What others are saying
Sarah M. - Flushing, MI
Dr. Pratt is the most caring dentist I've ever met! I used to have severe dental anxiety, but his gentle approach and genuine concern for my comfort completely changed my perspective on dental care. He takes time to explain everything and never makes you feel rushed. The entire team at Cherry Street Dental treats you like family. I actually look forward to my appointments now!
Michael R. - Grand Blanc, MI
The office is absolutely spotless and has such a welcoming atmosphere. From the moment you walk in, you can tell they take pride in maintaining a clean, professional environment. The modern equipment and comfortable treatment rooms make you feel confident in the quality of care you're receiving. Cherry Street Dental sets the standard for what a dental office should be.
Jennifer L. - Swartz Creek, MI
Ashley, the hygienist, has the gentlest touch! I used to dread cleanings because they were always uncomfortable, but Ashley makes the experience so pleasant. She's thorough but incredibly gentle, and she takes time to show me proper brushing techniques. My gums have never been healthier, and I actually enjoy my cleaning appointments now.
Robert T. - Clio, MI
The administrative team at Cherry Street Dental is phenomenal! Dylan always gets me scheduled at convenient times, and Jerrilynn handles all the insurance paperwork perfectly โ I've never had a billing error or insurance issue. They make the business side of dental care completely stress-free, which lets me focus on my oral health
Our Core Values
Compassionate Care Above All
Every decision we make is guided by genuine compassion for our patients. We understand that dental visits can be stressful, so we prioritize your comfort, address your concerns with patience, and ensure you feel heard and valued throughout your entire experience.
Excellence in Every Detail
From the moment you call to schedule until you leave with a healthy smile, we maintain the highest standards of clinical excellence and customer service. We're committed to continuing the legacy of quality care that Flushing families have trusted for generations.
Honest, Transparent Communication
We believe in educating our patients and providing clear, honest information about treatment options and costs. You'll never feel pressured or surprised โ we want you to make informed decisions about your oral health with complete confidence.
Respect for Your Time and Trust
We honor your busy schedule with punctual appointments and efficient service, while never rushing your care. Your trust in us is precious, and we work every day to earn and maintain it through consistent, reliable, exceptional service.
Family-Centered Approach
We treat every patient like a member of our own family, providing personalized care that considers your unique needs, concerns, and goals. From children to grandparents, everyone receives the individual attention they deserve in our welcoming, family-friendly environment.
Emergency appointments available for all patients
Continuing a Legacy of Caring Excellence
At Cherry Street Dental, we proudly carry forward the exceptional tradition established by Dr. Straley and his father, combining time-honored values with modern dental excellence. Our practice philosophy centers on the belief that every patient deserves to feel completely comfortable, fully informed, and genuinely cared for throughout their dental journey.
We understand that each person who enters our Flushing office brings unique concerns, experiences, and goals. That's why we never take a one-size-fits-all approach to dental care. Instead, we take time to listen to your concerns, understand your dental history, and work with you to develop a personalized treatment plan that fits your needs, timeline, and budget.
Our approach is built on three fundamental principles: Prevention First, Patient Education, and Gentle Care. We believe that helping you maintain excellent oral health through preventive care is always preferable to treating problems after they develop.
We're committed to educating you about your oral health so you can make informed decisions about your care. And we promise that every treatment will be delivered with the utmost gentleness and respect for your comfort.
Whether you're visiting us for routine preventive care or addressing a complex dental concern, you can expect the same level of attention, respect, and clinical excellence that has made Cherry Street Dental a trusted name in the Flushing community for generations.
Your First Visit Experience
A Patient's Perspective
From the moment I walked into Cherry Street Dental, I knew I was in good hands. Jerrilynn greeted me with such a warm smile and made me feel immediately welcome. The office is beautifully maintained and has this calming atmosphere that put my nerves at ease right away.
Dylan had scheduled my appointment perfectly, and I was seen right on time. Dr. Pratt came in and introduced himself, and I was struck by how genuinely interested he was in getting to know me as a person, not just as a patient. He asked about my dental concerns, my previous experiences, and what I hoped to achieve with my oral health.
The comprehensive exam was thorough but comfortable. Dr. Pratt explained everything he was doing and what he was finding, using terms I could understand. He showed me X-rays on a large screen and took time to point out areas of concern and areas that looked great. I never felt rushed or like he was trying to sell me unnecessary treatments.
Ashley, the hygienist, gave me the gentlest cleaning I've ever had. She was so skilled and careful, and she taught me some techniques for better home care. Sophie assisted throughout the appointment and was incredibly helpful and professional.
Before I left, Dr. Pratt sat down with me to discuss a treatment plan. He presented options, explained the benefits and costs of each, and made sure I understood everything completely. There was no pressure โ just honest, helpful information that helped me make the best decision for my situation.
I left feeling confident, informed, and actually excited about my dental care for the first time in years. The entire team made me feel like I was their most important patient, and I knew I had found my dental home in Flushing
Insurance Plans We Accept
We are proud to be in-network with most major insurance plans, making quality dental care accessible to families throughout Flushing and Genesee County:
Delta Dental
All plans accepted
Blue Cross Blue Shield
Comprehensive coverage
MetLife
Full network provider
Cigna
Preferred provider
United Concordia
In-network benefits
Guardian
Participating provider
Principal
Network dentist
Ameritas
Preferred provider
Aetna
In-network coverage
We also welcome patients with other insurance plans and will help you maximize your benefits regardless of your coverage.
Flexible Payment Options
We believe that financial concerns should never prevent you from receiving the dental care you need:
CareCredit
Special financing available with approved credit
HFD (Healthcare Financial Direct)
Flexible payment plans
All Major
Credit Cards
Visa, MasterCard, American Express, Discover
Cash and Check
Traditional payment methods welcome
Insurance Direct Billing
We handle the paperwork for you
Our team will work with you to find a payment solution that fits your budget and makes your dental care affordable.
STILL NOT SURE?
Frequently Asked Questions
How often should I visit Cherry Street Dental for check-ups?
We recommend most patients visit every six months for routine cleanings and exams. However, Dr. Pratt may suggest more frequent visits if you have gum disease, a history of cavities, or other oral health concerns. During your first visit, we'll establish a personalized schedule that's right for your specific needs and oral health goals.
Do you see emergency patients, and what constitutes a dental emergency?
Yes, we reserve time in our schedule for dental emergencies for established patients. Emergencies include severe tooth pain, knocked-out teeth, broken teeth with sharp edges, lost fillings or crowns, and facial swelling. If you're experiencing a dental emergency, call our office at (810) 659-5512 immediately, and we'll provide guidance and schedule you as soon as possible.
What should I expect during my first visit to Cherry Street Dental?
Your first visit includes a comprehensive oral exam, digital X-rays, oral cancer screening, and a consultation with Dr. Pratt to discuss your oral health goals and any concerns. We'll also review your medical and dental history, discuss treatment options if needed, and create a personalized care plan. Most first visits take about 60-90 minutes, and we'll make sure you're comfortable throughout the entire appointment.
How do you help patients who are nervous or anxious about dental treatment?
Dr. Pratt specializes in helping anxious patients feel comfortable and relaxed. We offer several comfort options including nitrous oxide (laughing gas), detailed explanations of all procedures, and a gentle, patient-centered approach. We encourage you to share your concerns with us so we can tailor your experience to your comfort level. Many of our most anxious patients tell us they actually look forward to their appointments after their first visit.
What types of dental services do you provide at Cherry Street Dental?
We offer comprehensive family dentistry including preventive care (cleanings, exams, fluoride treatments), restorative dentistry (fillings, crowns, bridges), cosmetic dentistry (whitening, veneers), periodontal therapy, extractions, and emergency care. Dr. Pratt can handle most dental needs in our Flushing office, and we'll refer you to trusted specialists when needed for procedures like orthodontics or oral surgery.
How do you handle insurance claims and what if I don't have insurance?
Our experienced team handles all insurance paperwork and filing for you. We'll verify your benefits before treatment and provide accurate estimates of your out-of-pocket costs. For patients without insurance, we offer flexible payment plans through CareCredit and HFD, and we'll work with you to make your dental care affordable. We believe everyone deserves access to quality dental care regardless of their insurance situation.
Can you see my whole family, including young children?
Absolutely! Cherry Street Dental is a true family practice. Dr. Pratt enjoys treating patients of all ages, from young children to grandparents. We recommend children have their first dental visit by age one or within six months of their first tooth appearing. Our gentle approach and kid-friendly atmosphere help children develop positive associations with dental care from an early age.
What makes Cherry Street Dental different from other dental offices in the area?
We're honored to continue the legacy of excellence established by Dr. Straley and his father, combining trusted traditional values with modern dental technology. Our commitment to patient comfort, honest communication, and personalized care sets us apart. We take time to really get to know each patient, never rush appointments, and focus on building long-term relationships with families throughout Flushing and Genesee County.
Do you use the latest dental technology and techniques?
Yes, we invest in modern dental technology to provide the most comfortable and effective care possible. Our office features digital X-rays (which reduce radiation exposure by up to 90%), intraoral cameras for better diagnosis and patient education, and modern sterilization equipment. Dr. Pratt regularly attends continuing education courses to stay current with the latest techniques and materials in dentistry.
How can I maintain good oral health between dental visits?
Great oral health starts at home! We recommend brushing twice daily with fluoride toothpaste, flossing daily, and using an antimicrobial mouthwash. Limit sugary and acidic foods and drinks,
How can I maintain good oral health between dental visits?
Great oral health starts at home! We recommend brushing twice daily with fluoride toothpaste, flossing daily, and using an antimicrobial mouthwash. Limit sugary and acidic foods and drinks, don't use your teeth as tools, and consider a nightguard if you grind your teeth. Our team will provide personalized home care instructions based on your specific oral health needs during your visits.
Areas We Serve
Flushing
Michigan
Flint Township
Davison
Burton
Goodrich
Grand Blanc
Swartz Creek
Clio
Mount Morris
Genesee County